RETURNS & EXCHANGES
Every piece is made to order, so we handle returns personally — especially for defects, misprints, or shipping damage, which are always covered.
START A RETURN REQUEST
Enter your order ID and checkout email. We'll review your request and email next steps within 1–2 days.
MADE TO ORDER ITEMS
Because each item is prepared specifically for your order, we can't accept returns or exchanges for change of mind once production has begun. This keeps waste low and prices fair.
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or with a print defect, contact us within 14 days of delivery. We'll send a replacement or issue a refund — usually without needing the item shipped back.
INCORRECT ITEMS
Received something different from what you ordered? We'll correct it at no cost to you — a replacement ships out as soon as the issue is confirmed.
SIZE AND FIT
Please check the size guide before ordering. We can't accept returns for sizing preference unless the item itself is defective.
RETURN LIFECYCLE
Every request moves through a clear status — Requested → Approved or Rejected → Returned → Refunded. You can follow progress by email and in your account.
REFUNDS
Approved refunds go back to your original payment method via PayPal. Processing times depend on your payment provider, typically 3–10 days.
Last updated: 2026